SHIPPING POLICY

At Noyona Cosmetics and Skin Care Products OPC, we are committed to delivering your orders quickly and safely, whether you are in the Philippines or abroad.

Local Shipping (Philippines)

• Delivery Partners: We ship nationwide through trusted couriers such as J&T Express, LBC, Ninja Van, and 2GO.

• Processing Time: Orders are processed within 1–2 business days after payment confirmation.

• Estimated Delivery Times:

• Metro Manila / NCR: 3–5 business days

• Provincial Areas: 6–8 business days

• Remote / Island Areas: 9–12 business days

Note: Delays may occur during peak seasons, holidays, or due to unforeseen courier disruptions.

International Shipping

• Delivery Partners: We ship internationally via DHL Express, FedEx, or Aramex.

• Processing Time: Orders are processed within 5 business days after payment confirmation.

• Estimated Delivery Times:

• Asia: 8–12 business days

• USA & Canada: 13–15 business days

• Europe: 12–17 business days

• Other Countries: 14–21 business days

Customs and import duties may apply depending on your country’s regulations. These charges are the responsibility of the customer.

Shipping Fees

• Local: Flat rate or free shipping may apply during promotions. Fees are calculated at checkout.

• International: Rates are based on weight, destination, and courier service. Exact fees are displayed at checkout before payment.

Order Tracking

Once your order has been shipped, you will receive a confirmation email with your tracking number and instructions to track your package.

Failed Deliveries / Returned Packages

If delivery is unsuccessful due to an incorrect address, absence of recipient, or unclaimed package, re-delivery fees will be shouldered by the customer.